Cancellation & Refunds Policy

Last updated: 19 September 2026

This policy explains cancellations and refunds for the subscription products and services provided by noAi, the Ai and Automation wing of Ci CORP Group, including Amrun Marketing and Amrun DevOps.

1. Subscription products (Amrun)

  • Billing. Subscriptions are billed in advance on a recurring basis (monthly or annual) as shown at sign up.
  • Cancellation. You may cancel at any time from your account or by emailing business@cicorp.ae. Cancellation stops the next renewal. Your plan stays active until the end of the current paid period.
  • Refunds. Fees already paid for the current period are non refundable once the period has started, except where required by law or where we agree otherwise in writing.
  • Free trials. If a trial is offered, you will not be charged during the trial and can cancel before it ends to avoid charges.
  • Price changes. We will give notice of any price change before it applies to your next renewal.

2. Services and project work

  • Custom Ai implementation, MCP builds, automation, training, and related work are governed by the proposal, statement of work, or agreement signed for that engagement.
  • Deposits and milestone payments are non refundable once the corresponding work has started or been delivered, unless the agreement states otherwise.
  • Cancellation of an ongoing engagement follows the notice terms in the relevant agreement.

3. Failed or disputed payments

Unpaid subscriptions may be suspended or cancelled after notice. If you believe you were charged in error, contact us within 14 days of the charge and we will investigate.

4. How to request a cancellation or refund

Email business@cicorp.ae from your account email with your account or business name and the subscription or invoice concerned. We aim to respond within 5 business days.

5. Contact

Ci CORP Group, Suite 302, MBK Towers, Business Bay, Sheikh Zayed Road, Dubai, United Arab Emirates
Email: business@cicorp.ae · Phone: +971 55 869 4287

Dubai, UAE

Suite 302, MBK Towers, Business Bay, Sheikh Zayed Road, Dubai, United Arab Emirates

London, UK

Office 2511, Craven House, 16 Northumberland Ave, WC2N 5AP, London, UK

Los Angeles, USA

Office 2805, US Bank Tower, 633 West 5th Street, Los Angeles, CA 90071, USA

The Ai & Automation wing of Ci CORP. We implement custom Ai, MCP infrastructure, and autonomous workflows for businesses across the UAE, GCC, and worldwide.

Dubai, UAE

Suite 302, MBK Towers, Business Bay, Sheikh Zayed Road, Dubai, United Arab Emirates

London, UK

Office 2511, Craven House, 16 Northumberland Ave, WC2N 5AP, London, UK

Los Angeles, USA

Office 2805, US Bank Tower, 633 West 5th Street, Los Angeles, CA 90071, USA

The Ai & Automation wing of Ci CORP. We implement custom Ai, MCP infrastructure, and autonomous workflows for businesses across the UAE, GCC, and worldwide.